Return Policy

Returns
Zaddy Zem's policy lasts 5 days. If 5 days have gone by since your purchase, unfortunately we can’t offer you a refund.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded or returned.

Shipping
To return your product, you should mail your product to: Zaddy Zems, 28 Washington St Unit 27, Mount Holly NJ 08060, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. There is a restocking fee of $15.

If you are shipping an item over $75, you should consider using a traceable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.